Heather Duggan in

Heather Duggan

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Manager of External Communications at Baystate Health
📍 South Hadley, Massachusetts, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
13 Years
Current Role
Manager of External Communications
Job Level
Middle
Location
South Hadley, Massachusetts, United States
Personality Overview

How Heather shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Heather cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

3-2025
Manager of External Communications
Baystate Health
4-2023 - 4-2025
Manager of Public Relations
Baystate Health
5-2021 - 5-2023
Lead Copy Editor and Associate News Editor for Internal Communication
University of Massachusetts Amherst
2-2019 - 5-2023
Associate News Editor for Internal Communication
University of Massachusetts Amherst
6-2016 - 2-2019
Communications and Marketing Specialist - College of Nursing
University of Massachusetts Amherst
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2010 - 2011
Master of Science (M.S.)
Syracuse University
2004 - 2008
Bachelor of Arts (B.A.)
College of the Holy Cross
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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