Heather Gilligan

Evaluator
DISC Type : dsc

Senior Advisor: Operational Excellence & AI Innovation at Pyxis Group

Houston, Texas, United States

Overview

Heather is a senior technical leader with over 25 years of experience in the global refining and petrochemical industries, specializing in AI-driven operational excellence and hydroprocessing. An alumna of Vanderbilt University with a degree in Chemical Engineering, she leverages her deep expertise to optimize refinery operations. Colleagues describe her as an exceptional professional and an outstanding engineering leader.

Personality Overview

Hard To Convince

Quality Focused

Thorough Evaluator

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

AI in Manufacturing
Her work and recent posts focus on driving industrial AI adoption, lamenting its low adoption rates in manufacturing, and identifying high-impact applications for refineries.
Refinery Optimization
This is her core expertise, with a career focused on hydroprocessing, catalyst performance, and using AI to enhance efficiency and achieve margin improvements in refinery operations.
Change Leadership
She actively posts about the need to change how AI programs are managed and deployed to achieve a return on investment, using the hashtag #ChangeLeadership.

Media Appearances

Heather has no verified media appearances

Work History

8-2025
Senior Advisor: Operational Excellence & AI Innovation at Pyxis Group
2-2025
Principal Consultant at H Gilligan Consulting
1-2023 - 1-2025
Principal Hydroprocessing Engineer at Imubit
7-2019 - 1-2023
Linear Alpha Olefins Principal Engineer at ExxonMobil
5-2018 - 7-2019
Global Fluids Process Technology Manager at ExxonMobil

Education

Bachelor of Engineering from Vanderbilt University

More Information

Social Presence :

Prographics :

Exp : 27 Location : Houston, Texas, United States Job Level : Senior Designation : Senior Advisor: Operational Excellence & AI Innovation at Pyxis Group
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Be prepared for comments or questions that are critical of your product or your claims

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Don’t focus on relationship, focus purely on the merit of your product
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Heather

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Heather take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Heather

Personality Compatibility


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