Heather Hafer

Enigma
DISC Type : dci

Lead Academic Coach at Western Governors University

New Port Richey, Florida, United States

Overview

Heather Hafer is the Lead Academic Coach at Western Governors University, bringing over a decade of experience in education. She focuses on advancing equity through project-based learning and design thinking, holding a Masters degree from Gonzaga University in Communication and Leadership.

Heather is passionate about exploring the intersection of technology, psychology, and culture. She frequently reflects on topics like the global loneliness epidemic, the paradox of digital connection, and overcoming the imposter phenomenon to foster confidence and well-being.

She was recently honored as one of Florida’s Influential Women of 2025 for her contributions to education.

Personality Overview

Friendly Yet Blunt

Persuasive & Assertive

Challenger

They are generally strong communicators and are not easy to convince.  They are likely to ask many questions and look heavily for supporting proof as well as information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

Equity in Education
Her work is centered on advancing equity through competency-based learning, coaching, and creating relationships of mutual regard to empower students.
Project-Based Learning
She has extensive experience designing and implementing project-based learning curricula, particularly for at-risk students, in roles at SailFuture and Stride, Inc.
Imposter Phenomenon
She writes about the dynamic between competence and confidence, showing a keen interest in helping individuals overcome feelings of being an imposter.

Media Appearances

Heather has no verified media appearances

Work History

1-2025
Lead Academic Coach at Western Governors University
1-2023
Academic Coach at Western Governors University
12-2021 - 1-2023
Director of Project Based Learning at SailFuture
8-2021 - 12-2021
Language Arts Teacher at Seminole County Public Schools
8-2020 - 8-2021
Talent Development Specialist, Project Based Learning Instructional Specialist at Stride, Inc.

Education

2011 - 2013
Masters from Gonzaga University
1994 - 1998
Bachelor's degree from Ball State University

More Information

Social Presence :

Prographics :

Exp : 8 Location : New Port Richey, Florida, United States Job Level : Middle Designation : Lead Academic Coach at Western Governors University
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Heather

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Heather take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Heather

Personality Compatibility


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