Heather Kesner is the Vice President and Chief Application Officer at SolutionHealth, where she leads enterprise application strategy and digital transformation. An ITIL 4 Strategic Leader with an MS from Western Governors University, she specializes in service-oriented, ITIL-based operations within the healthcare sector, driving change and complexity with talented teams.
Outside of her primary role, Heather is passionate about mentorship and community, recently joining Bluebird Leaders. This organization is dedicated to advancing the role of women in information technology and healthcare IT, operating under the principle of “Lift as We Rise” to build a strong professional network.
She believes that technology is not a magic wand, stating, “You can’t AI your way out of bad workflow. ”
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