Heather Kesner in

Heather Kesner

Critic · DISC type C
Vice President, Chief Application Officer at SolutionHealth
📍 United States

Heather Kesner is the Vice President and Chief Application Officer at SolutionHealth, where she leads enterprise application strategy and digital transformation. An ITIL 4 Strategic Leader with an MS from Western Governors University, she specializes in service-oriented, ITIL-based operations within the healthcare sector, driving change and complexity with talented teams.

Outside of her primary role, Heather is passionate about mentorship and community, recently joining Bluebird Leaders. This organization is dedicated to advancing the role of women in information technology and healthcare IT, operating under the principle of “Lift as We Rise” to build a strong professional network.

She believes that technology is not a magic wand, stating, “You can’t AI your way out of bad workflow.

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Experience
17 Years
Current Role
Vice President, Chief Application Officer
Job Level
Leadership
Location
United States
Personality Overview

How Heather shows up

Precise
Critic
Information Seeker

They are quite likely to negotiate on pricing or other key terms. They choose to analyze logically and value facts to emotions. They don’t appreciate bells and whistles unless backed by data.

Priorities

Topics Heather cares about

Healthcare Transformation
Her career is focused on driving digital transformation and enterprise application strategy specifically within the healthcare industry.
AI in Healthcare
Emphasizes that while AI is a phenomenal tool and a top operational focus, its success in healthcare IT depends on fixing underlying workflows first.
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Career

Work history

4-2026
Vice President, Chief Application Officer
SolutionHealth
3-2022 - 4-2026
Director, IT Applications
SolutionHealth
5-2019 - 3-2022
IT Applications Manager
Tower Health
8-2008 - 5-2019
Director, Revenue Cycle Operations, Radiology
Penn Medicine, University of Pennsylvania Health System
In the press

Media appearances

SolutioNHealth Introduces New Leadership – SolutionHealth. Featured in SolutionHealth
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Education
Master of Science - MS
Western Governors University
Information Technology
Western Governors University
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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