Heather MacKinnon-Miller in

Heather MacKinnon-Miller

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VP, Global Head of AI at Apex Systems
📍 Greater Chicago Area, United States

Heather is the VP, Global Head of AI at Apex Systems, leading the companys AI strategy. With a background transitioning from over a decade in manufacturing and aerospace engineering to AI, she specializes in creating scalable, real-world solutions. She holds an MA from Harvard Extension School and an MBA. Colleagues describe her as intelligent, organized, and thoughtful.

Her unique career began in mechanical and aerospace engineering, where she co-authored publications on miniature probes for hypersonic propulsion environments before pivoting to technology and AI.

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Experience
21 Years
Current Role
VP, Global Head of AI
Job Level
Senior
Location
Greater Chicago Area, United States
Personality Overview

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Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Heather cares about

Applied AI Value
Focuses on building AI that delivers measurable business impact and moves beyond prototypes to solve real-world challenges, as seen in her recent posts and articles.
Autonomous Agents
Emphasizes the potential of trained, autonomous agents over foundational LLMs to "move the needle" in business applications, highlighted by a recent partnership announcement.
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Career

Work history

1-2025
VP, Global Head of AI
Apex Systems
10-2023 - 1-2025
Principal Technical Specialist, AI Services - OpenAI - Global Black Belt Team
Microsoft
4-2023 - 10-2023
Manager of Data Science & Machine Learning; Applied AI Architect
UPS
9-2022 - 4-2023
Principal Autonomous Systems Architect
Microsoft
5-2021 - 10-2022
Senior Autonomous Systems Solution Architect
Microsoft
In the press

Media appearances

Apex Systems Announces Availability of Peak CX‑AI in the New AWS Marketplace AI Agents and Tools Category. Featured in Business Wire
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Education
1-2023 - 6-2027
Master of Arts - MA
Harvard Extension School
2004 - 2006
MBA
University of Colorado
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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