Heather Mangrum

Trailblazer
DISC Type : ID

Chief Communications Officer at American Council of Learned Societies (ACLS)

Brooklyn, New York, United States

Overview

Heather Mangrum is the Chief Communications Officer at the American Council of Learned Societies, bringing over 20 years of senior-level experience in the non-profit sector. A graduate of Washington and Lee University with a BA in Journalism and Communications, she is an expert in developing high-impact communication strategies and distilling complex topics into compelling stories.

Based in Brooklyn, NY, Heather is a member of Chief, a private network for women in leadership. Her career reflects a deep commitment to mission-driven work, including previous roles in the arts and culture sector with organizations like Lincoln Center for the Performing Arts and Alvin Ailey American Dance Theater.

Unique fact: Early in her career, she worked at Rolling Stone magazine before moving into the non-profit world.

Personality Overview

Values Relationships

Friendly But Fast

Persuasive

They will fight for you if they come to believe in you.  They respond better to a combination of speed and relationship. They like to keep things under control.

Topics They Care About

Humanities Advocacy
As CCO of ACLS, she actively promotes the importance and public good of scholarship in the humanities and interpretive social sciences.
Non-Profit Storytelling
Her career is built on creating compelling narratives for organizations, including capturing success stories from programs in Africa and Asia for Helen Keller International.
Drug Policy Reform
Previously served as the Managing Director of Communications for the Drug Policy Alliance, which is dedicated to ending the war on drugs.

Media Appearances

Heather Mangrum – Chief Communications Officer, American Council of Learned Societies. Featured in American Council of Learned Societies (ACLS) website

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ACLS Community Message for June 2025. Featured in American Council of Learned Societies (ACLS) News

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Work History

7-2025
Chief Communications Officer at American Council of Learned Societies (ACLS)
2-2020 - 7-2025
Chief Communications Officer at American Council of Learned Societies (ACLS)
8-2019
Member - New York Chapter at Chief
9-2019 - 1-2020
Communications Consultant at --
2-2018 - 9-2019
Managing Director, Communications at Drug Policy Alliance

Education

1988 - 1992
BA from Washington and Lee University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Brooklyn, New York, United States Job Level : Leadership Designation : Chief Communications Officer at American Council of Learned Societies (ACLS)
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Address your competition clearly and confidently
  • Build a trustworthy relationship while keeping the product center-stage
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Don't make any commitments that you might not be able to fulfill
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Heather

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Heather take some risk or not?

  • They can take risks if necessary.

You And Heather

Personality Compatibility


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