Heather Smith in

Heather Smith

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IT Operations Engineer, Platform at Tennessee Valley Authority
📍 Chattanooga, Tennessee, United States

Heather is an IT Operations Engineer at Tennessee Valley Authority with 20 years of experience in web operations, web development, and software configuration management. Holding an ITIL V3 Foundation certification, she specializes in administering a wide array of web platforms, including Apache, JBoss, and Oracle WebLogic.

Colleagues describe Heather as a professional who goes the extra mile to ensure everything is perfect on projects.

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Experience
24 Years
Current Role
IT Operations Engineer, Platform
Job Level
Mid-senior
Location
Chattanooga, Tennessee, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Heather cares about

Web Platform Administration
Her primary role involves administering, maintaining, and troubleshooting enterprise web platforms like Apache Tomcat, JBoss EAP, Oracle WebLogic, and Microsoft IIS.
IT Service Management
Holds an ITIL V3 Foundation certification, indicating a focus on standardized processes and best practices for managing IT operations effectively.
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Career

Work history

6-2014
IT Operations Engineer, Platform
Tennessee Valley Authority
7-2008 - 6-2014
Senior Middleware Administrator
Tennessee Valley Authority
8-2001 - 7-2008
Senior Web Developer
Tennessee Valley Authority
In the press

Media appearances

Listen to this short clip of Heather Smith discussing how her project‑management approach supports IT operations at the Tennessee Valley Authority. Featured in Facebook
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Education
1997 - 2001
B.S. Computer Science
The University of Tennessee at Chattanooga
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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