Heather Thornton in

Heather Thornton

Judge · DISC type Dc
EMEA Head of Customer Optimization and Acceleration at Amazon Web Services (AWS)
📍 London, England, United Kingdom

Heather leads Customer Optimization and Acceleration for EMEA at AWS, focusing on helping clients grow with cloud and SaaS solutions. An expert in go-to-market strategy and business transformation, she holds an MBA from Georgetown University and certifications in Generative AI. People who recommend her often describe her as having boundless energy and being innovative and enthusiastic.

Outside of her corporate role, Heather is passionate about creating career pathways and developing future talent. She founded IgniteHer TechTribe, a nonprofit initiative dedicated to helping young girls build confidence and develop the human and technical skills needed to thrive in an AI-driven world. She actively mentors, even across different countries.

Unique fact: She founded a nonprofit, IgniteHer TechTribe, to help girls thrive in an AI-driven world.

Read the full overview →
Current Role
EMEA Head of Customer Optimization and Acceleration
Location
London, England, United Kingdom
Personality Overview

How Heather shows up

Objective Thinker
Quality Focused
Demanding

They are very proud of what they do. More than the product, they care about the effectiveness of the product. They respond well to strong and respectful communication.

Priorities

Topics Heather cares about

Customer Optimization
Her current role at AWS involves leading a team focused on financial and procurement optimization for commercial customers across the EMEA region.
Supporting Girls in Tech
She founded IgniteHer TechTribe, a nonprofit that helps girls gain confidence and develop skills for a future in technology.
+5 more topics Login to view topics
Career

Work history

2-2022
EMEA Head of Customer Optimization and Acceleration
Amazon Web Services (AWS)
6-2020 - 2-2022
Sales Strategy, Operations and Enablement (SSOE) Leader, AMER Demand Generation
Amazon Web Services (AWS)
6-2025
Founder
IgniteHer TechTribe
3-2018 - 6-2020
N. America SaaS Sales Operations Program Leader
Oracle
11-2010 - 1-2018
GE (Digital, Healthcare, Corporate) | Digital Transformation & Market Development Leader
GE
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Master of Business Administration (MBA)
Georgetown University McDonough School of Business
International Business
James Madison University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

Other Amazon Web Services (AWS) Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Heather. Free, 10 seconds.