Heather Thornton in

Heather Thornton

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EMEA Head of Customer Optimization and Acceleration at Amazon Web Services (AWS)
📍 London, England, United Kingdom

Heather leads Customer Optimization and Acceleration for EMEA at AWS, focusing on helping clients grow with cloud and SaaS solutions. An expert in go-to-market strategy and business transformation, she holds an MBA from Georgetown University and certifications in Generative AI. People who recommend her often describe her as having boundless energy and being innovative and enthusiastic.

Outside of her corporate role, Heather is passionate about creating career pathways and developing future talent. She founded IgniteHer TechTribe, a nonprofit initiative dedicated to helping young girls build confidence and develop the human and technical skills needed to thrive in an AI-driven world. She actively mentors, even across different countries.

Unique fact: She founded a nonprofit, IgniteHer TechTribe, to help girls thrive in an AI-driven world.

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Current Role
EMEA Head of Customer Optimization and Acceleration
Location
London, England, United Kingdom
Personality Overview

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Priorities

Topics Heather cares about

Customer Optimization
Her current role at AWS involves leading a team focused on financial and procurement optimization for commercial customers across the EMEA region.
Supporting Girls in Tech
She founded IgniteHer TechTribe, a nonprofit that helps girls gain confidence and develop skills for a future in technology.
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Career

Work history

2-2022
EMEA Head of Customer Optimization and Acceleration
Amazon Web Services (AWS)
6-2020 - 2-2022
Sales Strategy, Operations and Enablement (SSOE) Leader, AMER Demand Generation
Amazon Web Services (AWS)
6-2025
Founder
IgniteHer TechTribe
3-2018 - 6-2020
N. America SaaS Sales Operations Program Leader
Oracle
11-2010 - 1-2018
GE (Digital, Healthcare, Corporate) | Digital Transformation & Market Development Leader
GE
In the press

Media appearances

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Education
Master of Business Administration (MBA)
Georgetown University McDonough School of Business
International Business
James Madison University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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