Hector Andres Rodríguez Gutierrez

Researcher
DISC Type : Cs

Jefe Operaciones Canales y Logística at Banco Falabella Chile

Chile

Overview

Hector Andres Rodríguez Gutierrez is an experienced banking professional, currently serving as the Head of Channel Operations and Logistics at Banco Falabella. An Auditor-Accountant by training, he also holds diplomas in Innovation & Entrepreneurship and Service Administration from Universidad Adolfo Ibáñez, specializing in process optimization and operational excellence.

He possesses a unique background that merges internal auditing from his time at BCI with a strong focus on innovation and service management.

Personality Overview

ROI Seeker

Self-Disciplined

Cost Conscious

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  Being observant comes to them naturally. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Operational Excellence
His career is centered on optimizing and improving processes to achieve efficiency and operational excellence within banking channels.
Banking Channel Management
He is directly responsible for the operational support and continuity of diverse channels, including physical branches, telephone banking, and i-banking.
Innovation in Services
His postgraduate diplomas in Innovation & Entrepreneurship and Service Administration suggest a strong interest in developing and enhancing financial services.

Media Appearances

Hector has no verified media appearances

Work History

1-2012
Jefe Operaciones Canales y Logística at Banco Falabella Chile
3-2008 - 12-2011
Encargado Plataforma Gestión Operativa at Banco Falabella Chile
4-2007 - 2-2008
Coordinador de Sucursales at Banco Falabella Chile
7-2004 - 4-2007
Tesorería y Cajas at Banco Santander Chile
12-2002 - 11-2003
Auditor Interno at BCI

Education

2017 - 2017
Diolomado en Innovacion y Emprendimiento from Universidad Adolfo Ibáñez
2012 - 2012
Diplomado en Dirección de Servicios from Universidad Adolfo Ibáñez

More Information

Social Presence :

Prographics :

Exp : 25 Location : Chile Job Level : N/A Designation : Jefe Operaciones Canales y Logística at Banco Falabella Chile
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Insights For Selling To Hector Andres

During A Call Or A Meeting

DO's

  • Preferably use email to follow up with them instead of phone or Linkedin, engage by asking question or opinions
  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Use a presentation with information before getting into a live product walkthrough

DONT's

  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Hector Andres is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Hector Andres

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Hector Andres move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Hector Andres take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Hector Andres

Personality Compatibility


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