Helen Lam

Wildcard
DISC Type : isc

Head of Social Impact, UK&I at Marsh

London, England, United Kingdom

Overview

Helen Lam is the Head of Social Impact for the UK & Ireland at Marsh, where she drives the companys corporate social responsibility strategy. Her background includes an MSC in Corporate Responsibility & Sustainability from Birkbeck, University of London, and she has progressed through several CSR roles within Marsh.

Outside of her core role, Helen is deeply passionate about community engagement and supporting charitable causes. She actively participates in and promotes fundraising events for organizations like Ambitious about Autism and Magic Breakfast, reflecting a strong commitment to supporting vulnerable community members.

Unique fact: Helen previously worked as a Cast Coordinator for the Opening and Closing Ceremonies of a major global sporting event.

Personality Overview

ROI Driven

Curious But Skeptical

Friendly But Slow

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Corporate Social Responsibility
Her entire career at Marsh has been dedicated to CSR, supported by her Master's degree in Corporate Responsibility & Sustainability.
Supporting Neurodiversity
She has expressed enthusiasm for Marsh's role as a founding member of an initiative to unlock more neurodiversity within the insurance sector.
Youth and Children's Causes
She actively supports initiatives like the Marcus Rashford Book Club and Magic Breakfast to help children in need.

Media Appearances

Helen has no verified media appearances

Work History

3-2020
Head of Social Impact, UK&I at Marsh
5-2018
Corporate Social Responsibility Programme Manager, UK&I at Marsh
12-2014
Senior Corporate Social Responsibility Coordinator at Marsh
1-2014 - 9-2014
Cast Coordinator, Opening and Closing Ceremonies at Jack Morton Worldwide
1-2013 - 1-2014
Corporate Volunteers and Secondments Executive at The Prince's Trust

Education

2019 - 2021
MSC Corporate Responsibility & Sustainability from Birkbeck, University of London
2003 - 2007
BA Arts Management and Events Management from London Metropolitan University

More Information

Social Presence :

Prographics :

Exp : 13 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of Social Impact, UK&I at Marsh
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Insights For Selling To Helen

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Be prepared for a lot of questions, answer them objectively
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don't ask them to move fast, let them take their time and digest all the information
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Helen is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Helen

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Helen move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Helen take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Helen

Personality Compatibility


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