Heloisa Madela

Questioner
DISC Type : c

Customer Engagement Executive at SAP

São Paulo, São Paulo, Brazil

Overview

Heloisa has no verified overview

Personality Overview

Cautious & Analytical

Not Easily Convinced

Systematic

They prefer to do thorough analysis of any situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Heloisa has no verified topics they care about

Media Appearances

Heloisa has no verified media appearances

Work History

1-2011
Customer Engagement Executive at SAP
4-2006 - 12-2010
Sales Administrator at Sybase Inc.
10-2005 - 4-2006
Representante de Atendimento a Cliente Sênior at Sybase Brasil
8-1994 - 10-2005
Secretária at Sybase Brasil
3-1994 - 8-1994
Assistente de Recrutamento at Grupo Foco

Education

3-2020 - 12-2021
Especialista em Gastronomia História e Cultura from Senac
7-2017 - 6-2019
Gastróloga from Universidade de Guarulhos

More Information

Social Presence :

Prographics :

Exp : 32 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Customer Engagement Executive at SAP
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Insights For Selling To Heloisa

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heloisa is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Heloisa

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Heloisa move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Heloisa take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Heloisa

Personality Compatibility


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