Hema Thiagarajah

Inspirer
DISC Type : id

Managing Director at PSYKHE

Singapore, Singapore

Overview

Hema is the Managing Director and founder of PSYKHE, a strategic design and innovation consultancy. Leveraging her computer science degree from Monash University and past leadership at Deloitte Digital, she specializes in ethical design and digital transformation. People who have worked with her describe her as a brilliant, analytical, and world-class thinker.

Personality Overview

Achievment Oriented

Charming & Persuasive

Generous

They usually prefer to drive the conversation.  They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Topics They Care About

Ethical Design
Champions and teaches ethical design principles, recently sharing her firm's frameworks with students at the School of Science and Technology in Singapore.
Healthcare Innovation
Focuses on designing intuitive and seamless healthcare experiences to improve patient outcomes, a key area of exploration for her team.
Digital Transformation
A core theme of her career, she has led digital transformation and innovation initiatives for major clients like Chanel, DBS, and Singapore Airlines.

Media Appearances

Hema has no verified media appearances

Work History

11-2018
Managing Director at PSYKHE
1-2015 - 6-2018
Director at Deloitte Digital
2-2012 - 1-2017
Adjunct Lecturer - Service Design & Innovation at Institute of Systems Science, National University of Singapore
9-2009 - 2-2015
Business Director at Mirum Agency
7-2008 - 6-2009
Senior Product Manager, Online Search & Directories at Sensis

Education

Bachelor of Computer Science from Monash University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Singapore, Singapore Job Level : Mid-senior Designation : Managing Director at PSYKHE
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Insights For Selling To Hema

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Don't be unorganized, be prepared for the pitch
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Hema is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Hema

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Hema move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Hema take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Hema

Personality Compatibility


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