Henny Steiniger

Activist
DISC Type : Cd

Vice President Services & Solutions, Customer Experience & Care at MediaMarktSaturn

Munich, Bavaria, Germany

Overview

Henny has no verified overview

Personality Overview

Observative

Logical And Quick

Perfectionist

They don’t always try to control the conversation but neither do they like yielding it fully.  They can be nudged to make faster decisions by offering what they value. They care equally about the product and its potential impact.

Topics They Care About

Henny has no verified topics they care about

Media Appearances

Henny has no verified media appearances

Work History

10-2023
Vice President Services & Solutions, Customer Experience & Care at MediaMarktSaturn
4-2023 - 10-2023
Vice President Customer Experience, Care & Loyalty at MediaMarktSaturn
3-2019 - 3-2023
Head of Customer Intelligence, CX & Customer Care / MMS global at MediaMarktSaturn
10-2011 - 7-2015
Head of Planning at DDB Germany
1-2011 - 10-2011
Consultant & Management Supervisor at Hubble Innovations

Education

1999 - 2004
Diploma from Technische Universität Dresden

More Information

Social Presence :

Prographics :

Exp : 17 Location : Munich, Bavaria, Germany Job Level : Senior Designation : Vice President Services & Solutions, Customer Experience & Care at MediaMarktSaturn
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Insights For Selling To Henny

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that you you respond to any queries from them quickly
  • Be crisp while making the pitch

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Avoid long winding pitches, stay objective
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Henny is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Henny

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Henny move?

  • Their decision making speed is somewhere in the middle.
  • Can Henny take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Henny

Personality Compatibility


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