Hetal Desai

Observer
DISC Type : ci

Sr Vice President - Key Accounts at ITC Infotech

Bengaluru, Karnataka, India

Overview

Hetal Desai is the Senior Vice President of Key Accounts at ITC Infotech, bringing over three decades of global business experience. A graduate of Bangalore University with a Bachelor of Engineering, he is a vocal advocate for continuous learning to meet evolving customer needs. People commend his deep business and technical expertise.

He demonstrates a commitment to community development through his involvement in corporate social responsibility initiatives. He has actively participated in programs with the Sikshana Foundation, which are designed to enhance student learning and well-being in local schools.

He was based in the United Kingdom for more than nine years, where he was responsible for managing the companys client portfolio across Europe.

Personality Overview

Curious

Assertive

Example Seeker

They often ask many questions and rely heavily on information and documentation.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

Global Account Management
As Head of Key Accounts, his career is centered on managing and growing strategic client relationships across the USA, Europe, the Middle East, and Australia.
Lifelong Learning
Publicly speaks on the importance of upskilling and is an active user of his company's learning platforms to stay relevant in a changing business environment.
Educational CSR
Represents his company at corporate social responsibility events for education, such as program launches at local schools with the Sikshana Foundation.

Media Appearances

ITC Infotech's Hetal Desai gives his POV on how COVID‑19 will result in better .... Featured in Facebook

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Work History

7-2021
Sr Vice President - Key Accounts at ITC Infotech
4-2020 - 8-2021
Vice President - Key Accounts at ITC Infotech
4-2012 - 3-2020
Vice President at ITC Infotech
1-2000 - 9-2000
Business Development Manager at ITC Limited, Information Systems Division
3-1996 - 12-1999
Lead Consultant at ITC Limited, Information Systems Division

Education

1987 - 1991
Bachelor of Engineering (BE) from Bangalore
1985 - 1987
Pre-university from St. Joseph's College (Arts & Science)

More Information

Social Presence :

Prographics :

Exp : 22 Location : Bengaluru, Karnataka, India Job Level : Leadership Designation : Sr Vice President - Key Accounts at ITC Infotech
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Insights For Selling To Hetal

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Be prepared for a lot of questions, answer them objectively
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Hetal is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Hetal

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Hetal move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Hetal take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Hetal

Personality Compatibility


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