Hilary McNair in

Hilary McNair

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Retail & Consumer Goods Profit Coach at Profit Coach
📍 Greater Brighton and Hove Area, United Kingdom

Hilary is a seasoned retail profit coach with extensive experience as a Global Commercial Director at The Body Shop, M&S, and Boots. She leverages her Masters from the University of Oxford to help business owners increase profitability. Colleagues describe her as strategic, supportive, and purpose-driven.

Beyond her corporate career, Hilary has a creative side, holding a Licentiate from the Trinity College of Music. This suggests a deep appreciation for the arts and a disciplined approach that likely informs her professional coaching and problem-solving skills.

Unique fact: She is an accomplished musician, having earned a Licentiate from the Trinity College of Music.

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Experience
12 Years
Current Role
Retail & Consumer Goods Profit Coach
Location
Greater Brighton and Hove Area, United Kingdom
Personality Overview

How Hilary shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Hilary cares about

Retail Profitability
Her entire coaching practice is built around a proprietary 9-step system designed to help retailers find hidden profit and improve margins amidst rising costs.
Team Motivation
She frequently writes about how an energized and engaged team is the essential foundation for any business model or growth strategy to succeed in practice.
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Career

Work history

10-2025
Retail & Consumer Goods Profit Coach
Profit Coach
11-2024 - 10-2025
Global Commercial Director
The Body Shop
11-2022 - 11-2024
International Head Franchise Commercial & Digital Director
The Body Shop
9-2018 - 10-2022
EMEA Franchise Commercial & Brand Director
The Body Shop
9-2002 - 12-2004
Product Manager, Cosmetics and Fragrances
Marks & Spencer
In the press

Media appearances

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Education
1993 - 1996
Master’s Degree
University of Oxford
Licentiate
Trinity College of Music
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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