Hiley Olsen in

Hiley Olsen

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Experience Strategy Leader at Slalom
📍 Greater Seattle Area, United States

Hiley Olsen is an Experience Strategy Leader with over 15 years of experience developing digital products for global brands like Amazon, Starbucks, and Microsoft. She specializes in creating user experiences that drive engagement and revenue. Colleagues describe her as creative, compassionate, and collaborative.

Outside of her primary roles, Hiley is deeply committed to continuous learning, having recently completed a multi-year Master of Science program in Human Factors in Information Design. She actively applies her academic learnings, even running usability studies for her graduate projects.

Unique Fact: After a decade at Amazon, including time in its concept lab, she went back to school to earn a specialized masters degree.

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Experience
15 Years
Current Role
Experience Strategy Leader
Job Level
Mid-senior
Location
Greater Seattle Area, United States
Personality Overview

How Hiley shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Hiley cares about

Experience Strategy
Her core professional focus, leading experience strategy at Slalom after a decade of shaping user experiences at Amazon.
Human-Centered Design
Recently earned an MS in Human Factors in Information Design and holds a certification in Service Design, showing a deep commitment to the field.
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Career

Work history

7-2021
Experience Strategy Leader
Slalom
10-2020 - 7-2021
Principal UX Product Manager, Shopping Design
Amazon
4-2017 - 10-2020
Sr UX Product Manager, Shopping Design
Amazon
4-2015 - 4-2017
Sr UX Product Manager, Consumables
Amazon
4-2009 - 4-2011
Account Manager
Green Rubino, formerly Parker LePla
In the press

Media appearances

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Education
1-2021 - 5-2024
Master of Science - MS
Bentley University - McCallum Graduate School of Business
BA in Business Administration
Western Washington University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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