Holly Cornelius, MBA, SHRM-CP

Observer
DISC Type : ic

Customer Success Manager at Pendo.io

San Francisco Bay Area, United States

Overview

Holly has no verified overview

Personality Overview

Value Driven

Example Seeker

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Holly has no verified topics they care about

Media Appearances

Holly has no verified media appearances

Work History

9-2024
Customer Success Manager at Pendo.io
5-2022 - 9-2024
Sr. Business Systems Analyst at Pendo.io
1-2022 - 5-2022
Assistant Vice President at Golub Capital
4-2019 - 12-2021
Senior Analyst, Change Management at Golub Capital
10-2017 - 3-2019
HR and People Development Manager at Year Up

Education

2015 - 2017
Master of Business Administration (MBA) from Questrom School of Business, Boston University
2008 - 2012
Bachelor of Science in Education and Social Policy from Northwestern University

More Information

Social Presence :

Prographics :

Exp : 8 Location : San Francisco Bay Area, United States Job Level : Middle Designation : Customer Success Manager at Pendo.io
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Insights For Selling To Holly

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Help them realize that there is no personal risk in making this decision
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Holly is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Holly

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Holly move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Holly take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Holly

Personality Compatibility


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