Hope Collins in

Hope Collins

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Relationship and Community Director at Greenhouse
📍 Boulder, Colorado, United States

Hope is a strategic executive now serving as the Relationship and Community Director at Greenhouse. With a background in technology organizations for financial and emergency services, including as Chief Customer Officer at Intrado, she excels in relationship management and operational excellence. She holds a Bachelors from Furman University.

Outside of work, Hope is focused on personal and professional growth, having recently completed a mindfulness course. She is passionate about the non-profit sectors role in expanding opportunity through education, mentorship, and leadership development, reflecting her current work at Greenhouse.

After a long career leading operations for critical 9-1-1 services, she pivoted to apply her leadership skills in the non-profit world.

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Experience
24 Years
Current Role
Relationship and Community Director
Job Level
Mid-senior
Location
Boulder, Colorado, United States
Personality Overview

How Hope shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Hope cares about

Non-Profit Impact
Joined Greenhouse, an organization she admires for its long-term approach to expanding opportunity through education, mentorship, and community building.
Customer Experience
Previously served as Chief Customer Officer at Intrado, where she was responsible for customer experience and strategy, leading service and support teams.
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Career

Work history

11-2025
Relationship and Community Director
Greenhouse
11-2023 - 11-2025
Chief Customer Officer
Intrado
6-2013 - 11-2023
Vice President, Operations
Intrado
12-2010 - 5-2013
Customer Team Director
Intrado
7-2001 - 12-2010
Vice President, Service Delivery
NYCE Payments Network, LLC
In the press

Media appearances

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Education
1982 - 1986
Bachelors of Arts
Furman University
1999 - 2002
Master's Certificate
ESI International / George Washington University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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