Hugh Miller

Go-getter
DISC Type : d

Chief Technology Officer-Field at Xerox IT Solutions

Dallas, Texas, United States

Overview

Hugh Miller is a technology executive with over 30 years of experience focusing on the public sector. He helps government, education, and healthcare leaders adopt innovative solutions in AI, cloud, and cybersecurity. A former CIO for the cities of Dallas and San Antonio, he studied Electrical Engineering at The University of Texas at San Antonio.

Hugh is a frequent speaker at technology summits, sharing insights on digital transformation and IT strategy. He has been recognized as one of Computerworlds Premier 100 IT Leaders and a Tech Titan IT Leader for his contributions.

Unique fact: Hugh has held CIO leadership roles for three of the ten most populated cities in the United States.

Personality Overview

Self-Confident

Challenger

Direct & Candid

They can be nudged to make faster decisions by offering what they value.  They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact.

Topics They Care About

Public Sector Innovation
Focuses on using technology to help communities become more resilient, innovative, sustainable, and equitable, a consistent theme throughout his career as a public sector CIO.
Cybersecurity Defense
Advocates for using advanced threat intelligence and AI-driven tools, such as Lumen Defender, to proactively defend against sophisticated and automated cybercrime.
Smart City Initiatives
As CIO for San Antonio, he pioneered smart city programs, including deploying public wireless networks and building a city-wide fiber optic network.

Media Appearances

Hugh has no verified media appearances

Work History

1-2025
Chief Technology Officer-Field at Xerox IT Solutions
9-2024
Chief Technology Officer - Public Sector at ITsavvy
9-2024 - 10-2024
Field Chief Technology Officer at ITsavvy
9-2023 - 9-2024
Sr Director-Technology Strategist at Lumen Technologies
5-2022 - 9-2023
Executive Government Advisor at Amazon Web Services (AWS)

Education

8-1987 - 5-1991
Education details unavailable from The University of Texas at San Antonio
1992 - 1997
Electrical Engineering from The University of Texas at San Antonio

More Information

Social Presence :

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Exp : 5 Location : Dallas, Texas, United States Job Level : Leadership Designation : Chief Technology Officer-Field at Xerox IT Solutions
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Insights For Selling To Hugh

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Highlight the competitive differentiation of your product
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Avoid repeating yourself or making generalizations
  • Don't try too hard to get friendly, let it happen with time
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Hugh is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Hugh

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Hugh move?

  • Their decision making speed is somewhere in the middle.
  • Can Hugh take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Hugh

Personality Compatibility


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