Iain McDougall

Examiner
DISC Type : cs

ICT/SCADA Manager at South Gippsland Water

Sale, Victoria, Australia

Overview

Iain is an experienced ICT and SCADA Manager specializing in Australias utilities industry. With a background managing IT services for several water corporations, he focuses on aligning technology with business objectives, enhancing IT governance, and ensuring resilient operations. He holds a Master of Technology from Charles Sturt University.

His interests lie at the intersection of industry and technology, with a focus on major enterprise platforms from companies like Cisco, Microsoft, IBM, and Oracle. He shows a keen interest in forward-looking topics like the 4th Industrial Revolution and its impact on business and people.

He previously conducted market research for Telstra to develop a business strategy specifically for the Australian Water Industry.

Personality Overview

Late Adopter

Unexpressive

Tough To Convince

They do not like taking risks at all and go for proven options in the end.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Water Industry Tech
His career is centered around technology management for water utilities like South Gippsland Water and East Gippsland Water.
ICT & SCADA Systems
This is his core area of expertise and current management responsibility, focusing on critical infrastructure operations.
IT Transformation
His previous roles involved leading technology reviews, creating strategic IT portfolios, and developing new governance and continuity processes.

Media Appearances

Iain has no verified media appearances

Work History

5-2022
ICT/SCADA Manager at South Gippsland Water
3-2020 - 7-2022
ICT Systems and Services Manager at Innovation & Business Skills Australia
1-2019 - 3-2020
Industry Specialist at Telstra via Nucleus3
10-2017 - 1-2019
Group IT Manager at Urban Maintenance Systems
12-2012 - 9-2017
IT Manager at East Gippsland Water

Education

1-2023 - 2-2025
Master of Technology - MTech from Charles Sturt University
Bachelor's degree from Charles Sturt University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Sale, Victoria, Australia Job Level : Middle Designation : ICT/SCADA Manager at South Gippsland Water
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Insights For Selling To Iain

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Iain is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Iain

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Iain move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Iain take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Iain

Personality Compatibility


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