Liz Rowland CPA

Questioner
DISC Type : c

General Manager Customer, Community and Strategy at South Gippsland Water

Wildwood, Victoria, Australia

Overview

Liz Rowland is a finance executive and people-oriented leader serving as the General Manager of Customer, Community and Strategy at South Gippsland Water. With a background as a CFO and a CPA, she has extensive experience in corporate finance, business transformation, and strategic planning within the water sector. She holds degrees in Commerce and Psychology from Deakin University.

Outside of her executive duties, Liz shows a strong interest in creating psychologically safe workplaces and improving leadership communication. She recently completed a Media Mastery for Leaders certification, reflecting a commitment to enhancing her engagement skills with the media, her organization, and the community.

She is passionate about sports, particularly basketball and netball, and enjoys coaching junior teams in her spare time.

Personality Overview

Value Seeker

Not Easily Convinced

Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They prefer to fully evaluate every situation.

Topics They Care About

Customer Engagement
Her current role focuses on customer and community outcomes, and she has spoken at events on engaging with vulnerable customers.
Business Transformation
She previously served as General Manager of Business Transformation and frequently posts about South Gippsland Water's transformation journey.
Workplace Culture
Shared a post highlighting the importance of creating psychologically safe workplaces, indicating a focus on employee well-being.

Media Appearances

Liz has no verified media appearances

Work History

6-2023
General Manager Customer, Community and Strategy at South Gippsland Water
1-2023 - 6-2023
General Manager Business Transformation at South Gippsland Water
10-2022 - 1-2023
General Manager Corporate Services at South Gippsland Water
7-2021 - 10-2022
Chief Financial Officer at Greater Western Water
7-2020 - 10-2022
Chief Financial Officer at Western Water

Education

2000 - 2003
Bachelor of Commerce (B.Com.) from Deakin University
2000 - 2003
Bachelor of Arts (B.A.) from Deakin University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Wildwood, Victoria, Australia Job Level : Senior Designation : General Manager Customer, Community and Strategy at South Gippsland Water
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Insights For Selling To Liz

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Liz is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Liz

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Liz move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Liz take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Liz

Personality Compatibility


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