Ian Chaplain

Editor
DISC Type : CS

Director, IT Governance & Compliance at Driven Brands Inc.

United States

Overview

Ian has no verified overview

Personality Overview

Skeptic

Late Adopter

Objective Thinker

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  Being observant comes to them naturally. They are thorough and always follow a systematic approach.

Topics They Care About

Ian has no verified topics they care about

Media Appearances

Ian has no verified media appearances

Work History

9-2022
Director, IT Governance & Compliance at Driven Brands Inc.
8-2021 - 8-2022
Director, Technology Compliance at Alaska Airlines
Senior Manager, IT Audit and Assurance at Micron Technology
9-2018 - 11-2019
Lead Manager, Technology Assurance at KPMG US
9-2014 - 8-2018
Manager, Technology Risk Assurance at RSM US LLP

Education

1-2020 - 6-2020
Executive Leadership from Mckinsey
1-2004 - 12-2005
Bachelor's Degree from Montclair State University

More Information

Social Presence :

Prographics :

Exp : 9 Location : United States Job Level : Mid-senior Designation : Director, IT Governance & Compliance at Driven Brands Inc.
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Insights For Selling To Ian

During A Call Or A Meeting

DO's

  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself
  • When following up with them, expect slowness; use questions to engage them, preferably over email.
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don't ask them to move fast, let them take their time and digest all the information
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ian is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Ian

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Ian move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Ian take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Ian

Personality Compatibility


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