Ignacio Gabriel Rojas Rojas is a Deputy Manager of Profitable Customer Experience at Salcobrand, specializing in customer experience models, NPS, and omnichannel service. An Industrial Civil Engineer with an MBA, he is recognized by colleagues for his leadership, strategic vision, and innovation. He leverages Agile, Lean, and Six Sigma methodologies.
Ignacio demonstrates a commitment to continuous learning, having pursued an international MBA, a diploma in logistics, and an intensive English program in New Zealand. During his university years, he was active on the tennis team, showcasing an interest in sports alongside his academic pursuits.
Beyond his corporate role, Ignacio is also an academic at Universidad del Desarrollo, where he teaches courses on Agile Organizations and Methodologies.
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