Irene Lim, CCXP in

Irene Lim, CCXP

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Founding Board Member of Customer Experience Professional Association (CXPA) Singapore Chapter at Customer Experience Professional Association (CXPA) - Singapore Chapter
📍 Singapore

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
15 Years
Current Role
Founding Board Member of Customer Experience Professional Association (CXPA) Singapore Chapter
Location
Singapore
Personality Overview

How Irene shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Irene cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2-2024
Founding Board Member of Customer Experience Professional Association (CXPA) Singapore Chapter
Customer Experience Professional Association (CXPA) - Singapore Chapter
3-2008
AVP Customer Relations
The Ascott Limited
8-2020 - 8-2020
A member of the judging panel for Marketing Magazine's Loyalty & Engagement Awards 2020
Marketing Magazine Group
8-2012 - 8-2013
Mystery Shopper for Singapore Experience Awards (2012, 2013)
Singapore Tourism Board
3-2000 - 3-2008
Assistant Manager
Singapore Airlines
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1996 - 1999
Bachelor of Commerce (First Class Honours)
University of Adelaide
1996 - 1999
Bachelor of Commerce (Distinction)
University of Adelaide
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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