Irene Lord

Energizer
DISC Type : I

Retired at Executive Consulting

Miami-Fort Lauderdale Area, United States

Overview

Irene Lord is a senior healthcare executive, recognized for her role as President and CEO of Magellan Complete Care of Florida. With a background in nursing from Mount Royal University, her career is marked by expertise in leading health plan operations, managing fiscal responsibilities, and driving strategic development for major insurers like Humana and Evolent Health.

After retiring from full-time executive roles, she continues to apply her expertise in the healthcare sector. She serves as a board advisor for Brave Health, a company focused on expanding access to virtual mental and behavioral health services, demonstrating a continued commitment to improving patient care.

She successfully led a Medicaid specialty plan focused on individuals living with Serious Mental Illness (SMI) in Florida.

Personality Overview

Enthusiastic

Informal

Imaginative

They are really good at seeing what the long-term impacts of their decisions could be.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.

Topics They Care About

Medicaid Health Plans
Her career has been defined by leading Medicaid-focused health plans, culminating in her role as CEO for Magellan Complete Care of Florida.
Behavioral Health Access
Demonstrates a commitment to mental healthcare by leading a plan for members with serious mental illness and advising virtual mental health provider Brave Health.
Healthcare Operations
Possesses extensive expertise in the operational and fiscal management of large-scale health plans, driving strategy for major insurers in the Florida market.

Media Appearances

Irene has no verified media appearances

Work History

4-2021
Retired at Executive Consulting
8-2020
General Member Board - Advisory at Brave Health
9-2019 - 3-2021
President, Chief Executive Officer at Magellan Complete Care of Florida
7-2018 - 9-2019
Market President, Florida at Evolent Health
2-2014 - 1-2018
VP Medicaid Market/Plan President Florida at Humana

Education

Nursing from Mount Royal University
1995 - 1998
BSBA from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 11 Location : Miami-Fort Lauderdale Area, United States Job Level : N/A Designation : Retired at Executive Consulting
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Insights For Selling To Irene

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Talk anecdotally about the customer experience that your product offers
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Irene is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Irene

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Irene move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Irene take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Irene

Personality Compatibility


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