Isaac Rico Gallardo

Critic
DISC Type : C

Client Services Manager at Aramark UK

High Wycombe, England, United Kingdom

Overview

Isaac Rico Gallardo is a Client Services Manager at Aramark UK with extensive international experience in hospitality operations, team building, and P&L oversight. A graduate of Arden Universitys Executive MBA program, he is a Chartered Fellow of the Chartered Management Institute and holds a CMI Level 7 Award in Senior Leadership.

He has a keen interest in specialized food services, demonstrated by his past operational management of an award-winning Catalan restaurant, bar, and deli. Isaac is committed to professional growth, continuously adding advanced certifications in leadership and business modeling to his qualifications.

He was recently recognized as one of Aramarks 2024 "40 Under 40" award winners for his significant contributions to the company.

Personality Overview

Precise

Objective Thinker

ROI Driven

They like to do things independently and don’t look for support from others.  They choose to analyze logically and value facts to emotions. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Senior Leadership
He recently completed a CMI Level 7 Award in Senior Leadership and is a Chartered Fellow of the institute, indicating a strong focus on high-level management.
Hospitality Operations
His career is built on managing all aspects of hospitality, including F&B, quality management, cost control, and P&L oversight for hotels and restaurants.
ESG Initiatives
Received an Environmental, Social and Governance (ESG) Award from Aramark for his contributions to this agenda within the company's operations.

Media Appearances

Isaac has no verified media appearances

Work History

4-2022
Client Services Manager at Aramark UK
10-2020 - 4-2022
Officers’ Mess Manager at Aramark UK
9-2017 - 10-2020
Operations Manager at Lunya & Lunyalita
9-2015 - 9-2017
Food and Beverage Manager at Lodore Falls Hotel. 4*, 2 AA Rossetes.
3-2014 - 9-2015
Duty Manager at Queen's Head Inn. 4*. 1 AA Rosette

Education

4-2023 - 10-2024
CMI Level 7 Award from Chartered Management Institute
4-2023 - 5-2025
Executive MBA from Arden University

More Information

Social Presence :

Prographics :

Exp : 12 Location : High Wycombe, England, United Kingdom Job Level : Middle Designation : Client Services Manager at Aramark UK
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Insights For Selling To Isaac

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Tell them what ROI they can expect
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Isaac is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Isaac

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Isaac move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Isaac take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Isaac

Personality Compatibility


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