Isabel Waterstone

Critic
DISC Type : C

Chief Marketing Officer at Graff

Greater London, England, United Kingdom

Overview

Isabel Waterstone is the Chief Marketing Officer at Graff, bringing extensive experience in the luxury sector from her previous role as Vice President of Marketing at Burberry. A University of Oxford graduate, she is an expert in developing marketing strategy, creative content, and brand management for globally recognized high-end brands.

Outside of her primary professional focus, Isabel has a keen interest in the strategies of major creative and technology companies like The Walt Disney Company and Google, suggesting a passion for innovative storytelling and digital platforms. Her engagement in professional development programs highlights a commitment to continuous learning and industry excellence.

Isabel was recently awarded a prestigious fellowship of The Marketing Society in recognition of her significant contributions to the marketing industry.

Personality Overview

Information Seeker

Precise

ROI Driven

They choose to analyze logically and value facts to emotions.  They like to do things independently and don’t look for support from others. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Luxury Brand Marketing
Her career is defined by leadership roles at premier luxury brands Graff and Burberry, focusing on high-end market strategy and execution.
Marketing Leadership
Recognized for her industry leadership through her appointment as a Fellow of The Marketing Society.
Creative Storytelling
Her background with narrative-driven brands and interest in The Walt Disney Company suggests a focus on compelling brand stories. [Predicted]

Media Appearances

Isabel has no verified media appearances

Work History

11-2025
Chief Marketing Officer at Graff
6-2020
Vice President, Marketing at Burberry
7-2017
Director of Marketing, Brand at Burberry
5-2015
Senior Manager, Engagement Marketing, EMEIA at Burberry
6-2013 - 4-2015
Board Account Director at JWT

Education

2004 - 2008
BA Hons from University of Oxford

More Information

Social Presence :

Prographics :

Exp : 17 Location : Greater London, England, United Kingdom Job Level : Leadership Designation : Chief Marketing Officer at Graff
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Insights For Selling To Isabel

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be formal and objective, they will appreciate it more
  • Tell them what ROI they can expect

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Isabel is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Isabel

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Isabel move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Isabel take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Isabel

Personality Compatibility


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