Isha Gupta

Enigma
DISC Type : dic

Senior Manager - Audit & Compliance at Tata Consultancy Services

Greater Delhi Area, India

Overview

Isha is a Senior Manager at Tata Consultancy Services with over 19 years of experience in audit, compliance, risk management, and delivery governance. An alumna of Banasthali Vidyapith and a Certified Scrum Master, she is also certified in Generative AI for Project Managers by IBM.

She is passionate about continuous improvement and leadership development, frequently sharing insights on building confidence, resilience, and a growth mindset. Her focus on personal and professional growth is a recurring theme, with an emphasis on fostering a positive and strong mindset in the workplace.

Unique fact: Isha holds certifications in both "Generative AI for Project Managers" and "Claude 101," showing a proactive engagement with emerging AI technologies.

Personality Overview

Hard To Convince

Fast Follower

Friendly Yet Blunt

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

Delivery Excellence
Considers it the "backbone of delivery profitability" and a key driver for sustainable business growth, as highlighted in her professional writings and experience.
IT Risk & Compliance
A core focus of her 19-year career, specializing in audit lifecycles, CMMi assessments, and reducing non-compliances to strengthen governance.
Continuous Improvement
Advocates for practices like "Gemba" (Go and See) to gain real insights beyond dashboards and reports, fostering a culture of practical improvement.

Media Appearances

Isha has no verified media appearances

Work History

6-2021 - 9-2025
Senior Manager - Audit & Compliance at Tata Consultancy Services
2021 - 2025
Senior Manager Project Management at Tata Consultancy Services
3-2016 - 5-2021
Manager - Quality, Process Improvement, Risk Management at Tata Consultancy Services
2017 - 2020
Quality Process Improvement Manager at Tata Consultancy Services
2-2014 - 2-2016
Manager - Customer Advocacy at Tata Consultancy Services

Education

6-2002 - 6-2004
Master of Science - MS from Banasthali Vidyapith
Master of Social Science from Banasthali Vidyapith

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Delhi Area, India Job Level : N/A Designation : Senior Manager - Audit & Compliance at Tata Consultancy Services
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Insights For Selling To Isha

During A Call Or A Meeting

DO's

  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Build rapport slwly without rushing, it will come handy to handle hard questions later

DONT's

  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Isha is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Isha

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Isha move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Isha take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Isha

Personality Compatibility


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