Itallo Brandão in

Itallo Brandão

Questioner · DISC type c
Solutions Architect at Synsig
📍 Brazil

Itallo Brandão is a ServiceNow Solutions Architect at Synsig with over six years of experience specializing in the platform. He leads teams in implementing and sustaining modules like ITSM and CSM, focusing on integrations and process automation. Colleagues recognize him for his focus, critical thinking, and high-quality delivery.

He has a keen interest in the philosophical and ethical implications of technology, demonstrated by his attendance at summits on AI ethics. He is driven by a philosophy of continuous improvement, both professionally and personally, and enjoys sharing industry knowledge with his network.

Unique fact: Itallo is committed to being "1% better every day, " a mantra he applies to his continuous pursuit of new certifications and skills.

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Experience
11 Years
Current Role
Solutions Architect
Job Level
Mid-senior
Location
Brazil
Personality Overview

How Itallo shows up

Value Seeker
Not Easily Convinced
Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They are more likely than others to negotiate on pricing and terms. They prefer to fully evaluate every situation.

Priorities

Topics Itallo cares about

ServiceNow Platform
As a Solutions Architect and Technical Lead, he has deep expertise in ServiceNow administration, configuration, and developing custom workflows and integrations for modules like ITSM and CSM.
AI in Business
He recently completed the "Now Assist Executive" micro-certification to apply AI more effectively in projects and generate greater value.
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Career

Work history

3-2025
Solutions Architect
Synsig
10-2023 - 2-2025
Servicenow Tech Lead
Aoop - an NTT DATA Company
1-2023 - 10-2023
Servicenow Technical Consultant Senior
Aoop - an NTT DATA Company
11-2020 - 1-2025
ServiceNow Technical Consultant
EDX - Digital Experience
9-2019 - 11-2020
ServiceNow Technical Consultant
AlparService
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2021 - 2026
🎓 Bacharelado
Pontifícia Universidade Católica de Goiás
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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