Itumeleng is a Business Process Analyst at FNB South Africa with over seven years of experience in the banking and financial services sector. He specializes in process improvement, risk identification, and stakeholder engagement. A Lean Six Sigma Green Belt, Itumeleng is a graduate of Tshwane University of Technology.
He is passionate about continuous improvement and driving team performance, viewing challenges through the DMAIC methodology he mastered during his Green Belt certification. His professional posts suggest a belief in the importance of human collaboration, stating one should "Embrace Humanity on your way up."
In his role at FNB, Itumeleng serves as the second-in-command (2IC) to the Business Process Manager and provides monthly reporting directly to senior leadership, including the COO.
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