Jace Silberbach

Questioner
DISC Type : c

Senior Manager, Scaled Customer Success at Loopio

Greater Toronto Area, Canada

Overview

Jace has no verified overview

Personality Overview

Price-Sensitive

Systematic

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

Jace has no verified topics they care about

Media Appearances

Jace has no verified media appearances

Work History

5-2024
Senior Manager, Scaled Customer Success at Loopio
9-2022 - 5-2024
Manager, Digital Transformation (Customer Success) at Loopio
2-2021 - 9-2022
SMB Team Lead, Customer Success at Intelex Technologies ULC
4-2019 - 2-2021
Customer Success Manager at Intelex Technologies ULC
5-2017 - 8-2017
Customer Success Manager at PostBeyond Inc.

Education

2014 - 2018
Honours Bachelor of Communication Studies from Wilfrid Laurier University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Greater Toronto Area, Canada Job Level : Middle Designation : Senior Manager, Scaled Customer Success at Loopio
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Insights For Selling To Jace

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jace is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Jace

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jace move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Jace take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Jace

Personality Compatibility


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