Michael Mackay in

Michael Mackay

Commander · DISC type D
Senior Customer Solutions Manager at Loopio
📍 Whitby, Ontario, Canada

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
9 Years
Current Role
Senior Customer Solutions Manager
Job Level
Middle
Location
Whitby, Ontario, Canada
Personality Overview

How Michael shows up

Very Quick
Risk-Taker
Impact-Driven

They are not always relationship oriented. They take a lot of pride in personal achievements. More than the product, they care about the impact of the product.

Priorities

Topics Michael cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2-2024
Senior Customer Solutions Manager
Loopio
11-2021 - 2-2024
Senior Customer Success Manager
Loopio
3-2019 - 2-2024
Customer Success Manager
Loopio
3-2015 - 3-2019
Independent Consultant
Social Media Marketing and Strategy Consultant
2-2019
Head of Educational Partnerships
Peekapak
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2015 - 2016
Social Media Marketing Certificate
George Brown College
1994 - 1999
Highschool Diploma
Jarvis collegiate Institute
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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