Michael Mackay

Commander
DISC Type : D

Senior Customer Solutions Manager at Loopio

Whitby, Ontario, Canada

Overview

Michael has no verified overview

Personality Overview

Very Quick

Risk-Taker

Impact-Driven

They are not always relationship oriented.  They take a lot of pride in personal achievements. More than the product, they care about the impact of the product.

Topics They Care About

Michael has no verified topics they care about

Media Appearances

Michael has no verified media appearances

Work History

2-2024
Senior Customer Solutions Manager at Loopio
11-2021 - 2-2024
Senior Customer Success Manager at Loopio
3-2019 - 2-2024
Customer Success Manager at Loopio
3-2015 - 3-2019
Independent Consultant at Social Media Marketing and Strategy Consultant
2-2019
Head of Educational Partnerships at Peekapak

Education

2015 - 2016
Social Media Marketing Certificate from George Brown College
1994 - 1999
Highschool Diploma from Jarvis collegiate Institute

More Information

Social Presence :

Prographics :

Exp : 9 Location : Whitby, Ontario, Canada Job Level : Middle Designation : Senior Customer Solutions Manager at Loopio
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Get to the point quickly instead of spending time doing small talk
  • Refer to testimonials from well-known industry leaders

DONT's

  • Do not spend too much time focusing on product tech or features
  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Michael

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Michael take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Michael

Personality Compatibility


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