Jackie Clayborn

Enthusiast
DISC Type : i

Director at Trihealth

Cincinnati Metropolitan Area, United States

Overview

Jackie Clayborn is the Director of Finance & Business IT Applications at TriHealth, where she has built a long-term career. She specializes in managing crucial healthcare IT systems, including Epic Revenue Cycle Applications, Lawson, Kronos, and Oracle. She attended Cincinnati State Technical and Community College.


She holds Epic certifications in both Professional Billing and Single Billing Office (SBO), showcasing deep expertise in healthcare revenue cycle management.

Personality Overview

Amiable & Agreeable

Non-Confrontational

Optimistic

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Healthcare IT Management
Her entire career has been focused on managing and implementing IT applications within the TriHealth system, from analyst to director.
Epic Revenue Cycle
Holds professional certifications in Epic Professional Billing and SBO, indicating a high level of expertise in healthcare financial systems.
Enterprise Business Apps
Oversees a wide range of enterprise applications beyond Epic, including Lawson, Kronos, Hyland, and Oracle, for finance and business.

Media Appearances

Jackie has no verified media appearances

Work History

7-2023
Director at Trihealth
9-2001 - 3-2024
Lead Programmer/Analyst at TriHealth
7-2020 - 6-2023
Manager at TriHealth

Education

Jackie has no verified education history

More Information

Social Presence :

Prographics :

Exp : 24 Location : Cincinnati Metropolitan Area, United States Job Level : Mid-senior Designation : Director at Trihealth
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Insights For Selling To Jackie

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jackie is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Jackie

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Jackie move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Jackie take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Jackie

Personality Compatibility


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