Jackie Shannon

Questioner
DISC Type : c

Director, Customer Success at Instacart

Chicago, Illinois, United States

Overview

Jackie has no verified overview

Personality Overview

Price-Sensitive

Not Easily Convinced

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Jackie has no verified topics they care about

Media Appearances

Jackie has no verified media appearances

Work History

9-2022
Director, Customer Success at Instacart
9-2021 - 9-2022
Director of Customer Success at Eversight
9-2019 - 9-2021
Senior Manager, Customer Success at Eversight
8-2018 - 8-2019
Manager, Customer Success at Eversight
1-2018 - 7-2018
Solutions Lead at emnos

Education

2006 - 2010
Bachelor of Science from University of Illinois Urbana-Champaign
2009 - 2009
Media from ICP

More Information

Social Presence :

Prographics :

Exp : 16 Location : Chicago, Illinois, United States Job Level : Mid-senior Designation : Director, Customer Success at Instacart
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Insights For Selling To Jackie

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jackie is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Jackie

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jackie move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Jackie take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Jackie

Personality Compatibility


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