Jackie Zelenka in

Jackie Zelenka

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Project Manager Information Services at Regional Income Tax Agency (RITA)
📍 Brecksville, Ohio, United States

Jackie Zelenka is the IS Project Manager at the Regional Income Tax Agency (RITA), where she has built a long-term career. She manages key infrastructure initiatives, such as the agencys telephone system upgrade. Her background includes a BA from Cleveland State University and a professional certificate in Paralegal Studies from Cuyahoga Community College.

Her career uniquely transitioned from legal roles, including paralegal work in income tax litigation, to her current position managing complex information services projects within the same agency.

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Experience
29 Years
Current Role
Project Manager Information Services
Job Level
Middle
Location
Brecksville, Ohio, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jackie cares about

Technology Upgrades
As a project manager, she is directly responsible for significant infrastructure modernization, such as leading the agency's recent telephone system upgrade.
Internal Career Growth
Demonstrates a path of significant advancement within a single organization, having progressed from a paralegal to an information services project manager.
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Career

Work history

12-2023
Project Manager Information Services
Regional Income Tax Agency (RITA)
1-2019 - 12-2023
Collections Manager
Regional Income Tax Agency (RITA)
1-2015 - 12-2018
Compliance Coordinator
Regional Income Tax Agency (RITA)
1-2013 - 12-2015
FTI Paralegal
Regional Income Tax Agency (RITA)
9-1996 - 12-2012
Paralegal
Regional Income Tax Agency (RITA)
In the press

Media appearances

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Education
1992 - 1995
BA
Cleveland State University
1996 - 1996
Post Degree Professional Certificate Paralegal Studies
Cuyahoga Community College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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