Jackie Zelenka is the IS Project Manager at the Regional Income Tax Agency (RITA), where she has built a long-term career. She manages key infrastructure initiatives, such as the agencys telephone system upgrade. Her background includes a BA from Cleveland State University and a professional certificate in Paralegal Studies from Cuyahoga Community College.
Her career uniquely transitioned from legal roles, including paralegal work in income tax litigation, to her current position managing complex information services projects within the same agency.
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