Jacob Morimoto Peterson in

Jacob Morimoto Peterson

Director, Customer Success at Domo
📍 Greater Minneapolis-St. Paul Area, United States

Jacob is the Director of Customer Success at Domo, where he leads a team focused on driving retention, adoption, and growth for enterprise clients. With a background in SaaS and healthcare data analytics from Optum, he is a Bachelors Degree holder from Saint Johns University. People he has worked with describe him as incredibly talented.

Originally pursuing a career in data science, Jacob pivoted to a path he found far more rewarding: helping customers solve real problems and deliver value. He is connected to his local professional community in Minnesota and has an interest in companies like Target and Thomson Reuters.

He finds more reward in helping customers solve real problems than in pure data science.

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Current Role
Director, Customer Success
Location
Greater Minneapolis-St. Paul Area, United States
Personality Overview
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Priorities

Topics Jacob cares about

Enterprise Customer Success
He leads a team of Enterprise Customer Success Managers at Domo, focusing on retention, adoption, and growth with key customers.
Data-Driven Solutions
With a background as a Senior Data Analyst and a prior focus on data science, he helps customers use data to solve business problems.
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Career

Work history

5-2025
Director, Customer Success
Domo
7-2023 - 5-2025
Senior Manager, Customer Success
Domo
8-2022 - 7-2023
Manager, Customer Success
Domo
3-2018 - 5-2019
Senior Data Analyst
Optum
7-2016 - 3-2018
Financial Consultant
Optum
In the press

Media appearances

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Education
Bachelor’s Degree
Saint John's University
Social presence
in

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