Jacqueline Brooks in

Jacqueline Brooks

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Agency Operating Officer at Capital One
📍 Bethesda, Maryland, United States

Jacqueline Brooks is a transformational business strategist and Managing Partner at Promise Holdings, a firm investing in consumer brands. With a background at Capital One and Wells Fargo, she excels at identifying operational gaps and driving change. Her experience includes leading Salesforce implementation and managing over $1B in distressed assets.

At Promise Holdings, Jacqueline focuses on acquiring and growing businesses in sectors like food, beauty, and leisure. She plays a key role in structuring deals and fostering innovation across the companys portfolio, aiming to build a prosperous legacy for its brands.

She was nominated to the Covid-19 Task Force as a Business Continuity Division Leader at Wells Fargo, showcasing her crisis management expertise.

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Experience
13 Years
Current Role
Agency Operating Officer
Location
Bethesda, Maryland, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jacqueline cares about

Consumer Brand Investment
As Managing Partner of Promise Holdings, she actively invests in and operates businesses in the food, fashion, beauty, and leisure consumer sectors.
Strategic Acquisitions
Recently involved in multiple mergers and acquisitions, including consumer brands like Beauty 4U, Uncle John's Pride, and Edward Marc Brands.
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Career

Work history

8-2021 - 8-2022
Agency Operating Officer
Capital One
5-2021
Managing Partner
PROMISE HOLDINGS LLC
8-2020 - 1-2022
Chief Administrative Officer / Chief Operating Officer - Community Lending and Investments Group
Wells Fargo
10-2012 - 8-2020
Director - Wells Fargo Multifamily Capital Group
Wells Fargo
5-2009 - 10-2012
Relationship Manager
Wells Fargo
In the press

Media appearances

Capital One to Present Gracie Abrams’ North American Tour. Featured in Capital One Newsroom
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Education
2005 - 2007
Master of Business Administration (M.B.A.)
Vanderbilt University Owen Graduate School of Management
1996 - 2000
Bachelor of Business Administration (B.B.A.)
Howard University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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