Jacqueline Doerman
Login to view DISC.Jacqueline Doerman is the Vice President of Patient Access at OSF HealthCare, where she has built her career progressing from Manager to her current leadership role. She holds an MBA from Robert Morris University and has spoken on topics like improving departmental teamwork and utilizing patient advisory boards to guide collection strategies.
She has demonstrated a consistent focus on improving the patient financial experience and staff effectiveness. Jacqueline has developed peer feedback surveys and incentive programs to boost morale, enhance performance, and significantly increase point-of-service collections for the health system.
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