Jacqueline Sulton is a Workforce Management Analyst at Saks Fifth Avenue, leveraging a background in customer service and claims representation. She holds a Bachelors degree from Jackson State University and an Associates degree from Hinds Community College, providing a solid educational foundation for her analytical role.
Jacqueline Sulton
Workforce Management Analyst at Saks Fifth Avenue
Jackson, Mississippi, United States
Overview
Topics They Care About
Workforce Management
Currently works as a Workforce Management Analyst, focusing on remote services including chatter and email agents for a major retailer.
Customer Experience
Has direct experience in customer-facing roles as a Claims Service Representative and Chatter/Email Agent, highlighting a focus on service quality.
Healthcare Administration
[Predicted] Her experience as a Claims Service Representative at Universal Health Care and interest in UnitedHealth Group suggest an interest in this sector.
Media Appearances
Jacqueline has no verified media appearances
Work History
8-2013
Workforce Management Analyst at Saks Fifth Avenue
3-2011 - 5-2013
Claims Service Representative at Universal Health Care
6-2007 - 10-2010
CAE at Time Warner Cable Business Class
Education
Bachelor's degree from Jackson State University
2005 - 2006
Associate's degree from Hinds Community College
More Information
Social Presence :
Prographics :
Exp : 17
Location : Jackson, Mississippi, United States
Job Level : Mid-senior
Designation : Workforce Management Analyst at Saks Fifth Avenue
