Jacqueline Sulton
Workforce Management Analyst at Saks Fifth Avenue
📍 Jackson, Mississippi, United States
Jacqueline Sulton is a Workforce Management Analyst at Saks Fifth Avenue, leveraging a background in customer service and claims representation. She holds a Bachelors degree from Jackson State University and an Associates degree from Hinds Community College, providing a solid educational foundation for her analytical role.
Read the full overview →Experience
17 Years
Current Role
Workforce Management Analyst
Job Level
Mid-senior
Location
Jackson, Mississippi, United States
Personality Overview
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Priorities
Topics Jacqueline cares about
Workforce Management
Currently works as a Workforce Management Analyst, focusing on remote services including chatter and email agents for a major retailer.
Customer Experience
Has direct experience in customer-facing roles as a Claims Service Representative and Chatter/Email Agent, highlighting a focus on service quality.
Career
Work history
8-2013
Workforce Management Analyst
Saks Fifth Avenue
3-2011 - 5-2013
Claims Service Representative
Universal Health Care
6-2007 - 10-2010
CAE
Time Warner Cable Business Class
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
Bachelor's degree
Jackson State University
2005 - 2006
Associate's degree
Hinds Community College
Social presence
Other Saks Fifth Avenue Employees
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