Jacques T.

Activist
DISC Type : Cd

Head of Strategic Projects - Customer Strategy at Thames Water

Woodley, England, United Kingdom

Overview

An executive manager with over 20 years of experience in strategic guidance, business analytics, and management across retail banking and consumer retail. He has a proven track record of leading teams in portfolio optimization and performance reporting for customer-facing channels. Jacques holds an Executive MBA from Henley Business School and is a Certified OKR Professional.

He was previously appointed as a member of the Executive Committee of MMI Lending, a joint venture company owned by African Bank and MMI Holdings.

Personality Overview

Value Conscious

Observative

Perfectionist

They respond well to confident salespeople.  They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact.

Topics They Care About

Business Intelligence
His experience includes roles as Head of Business Intelligence and Head of Data & Business Intelligence, and he has posted about BI Manager roles.
Customer Strategy
His current role at Thames Water is Head of Strategic Projects - Customer Strategy, indicating a primary focus on customer-facing initiatives.
Strategic Guidance
A core theme in his career, he has a long history of providing strategic guidance to customer-facing channels and executive teams.

Media Appearances

Jacques has no verified media appearances

Work History

12-2024
Head of Strategic Projects - Customer Strategy at Thames Water
6-2023 - 2-2025
Head of Data & Business Intelligence at Neos Networks
10-2022 - 5-2023
Head of Business Intelligence at Neos Networks
3-2016 - 12-2021
Head: Business Analytics – Sales and Distribution at African Bank
3-2016 - 12-2021
Head: Business Analytics – Sales and Distribution, at African Bank

Education

5-2019 - 12-2021
Executive MBA from Henley Business School
1998 - 2000
B.Com from University of Port Elizabeth

More Information

Social Presence :

Prographics :

Exp : 16 Location : Woodley, England, United Kingdom Job Level : Mid-senior Designation : Head of Strategic Projects - Customer Strategy at Thames Water
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Insights For Selling To Jacques

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Be crisp while making the pitch
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jacques is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Jacques

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jacques move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Jacques take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Jacques

Personality Compatibility


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