Jacques T. in

Jacques T.

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Head of Strategic Projects - Customer Strategy at Thames Water
📍 Woodley, England, United Kingdom

An executive manager with over 20 years of experience in strategic guidance, business analytics, and management across retail banking and consumer retail. He has a proven track record of leading teams in portfolio optimization and performance reporting for customer-facing channels. Jacques holds an Executive MBA from Henley Business School and is a Certified OKR Professional.

He was previously appointed as a member of the Executive Committee of MMI Lending, a joint venture company owned by African Bank and MMI Holdings.

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Experience
16 Years
Current Role
Head of Strategic Projects - Customer Strategy
Job Level
Mid-senior
Location
Woodley, England, United Kingdom
Personality Overview

How Jacques shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jacques cares about

Business Intelligence
His experience includes roles as Head of Business Intelligence and Head of Data & Business Intelligence, and he has posted about BI Manager roles.
Customer Strategy
His current role at Thames Water is Head of Strategic Projects - Customer Strategy, indicating a primary focus on customer-facing initiatives.
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Career

Work history

12-2024
Head of Strategic Projects - Customer Strategy
Thames Water
6-2023 - 2-2025
Head of Data & Business Intelligence
Neos Networks
10-2022 - 5-2023
Head of Business Intelligence
Neos Networks
3-2016 - 12-2021
Head: Business Analytics – Sales and Distribution
African Bank
3-2016 - 12-2021
Head: Business Analytics – Sales and Distribution,
African Bank
In the press

Media appearances

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Education
5-2019 - 12-2021
Executive MBA
Henley Business School
1998 - 2000
B.Com
University of Port Elizabeth
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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