Jagatjeet Singh

Examiner
DISC Type : cs

Technical Support Specialist at Concentrix

Belleville, Ontario, Canada

Overview

Jagatjeet Singh is a Technical Support Specialist at Concentrix with a background in team leadership and customer service. He leverages his experience as a former Team Leader at Burger King to drive results. His education includes degrees in Hotel Management and Global Business Management, complemented by a Google Cybersecurity Certificate.

He appears passionate about continuous improvement and career development, often sharing milestones like new positions and certifications. Jagatjeet expresses enthusiasm for learning and contributing to team growth, viewing the journey as the source of real progress.

Unique fact: He successfully pivoted from hospitality and team management in the food service industry to a technical support role in the tech sector.

Personality Overview

Process Oriented

Unexpressive

Tough To Convince

Being observant comes to them naturally.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Technical Support
His current role is a Technical Support Specialist at Concentrix, and he recently posted about his excitement for this new chapter and career path.
Cybersecurity Fundamentals
He holds Google Cybersecurity and Foundations of Cybersecurity certificates from Coursera, indicating a proactive interest in this field.
Team Leadership
Previously worked for 1. 5 years as a Team Leader at Burger King, where he focused on team management, operational excellence, and revenue growth.

Media Appearances

Jagatjeet has no verified media appearances

Work History

10-2025
Technical Support Specialist at Concentrix
7-2024 - 10-2025
Cashier at Compass Group
9-2022 - 7-2024
Team Lead at Burger King
9-2022 - 4-2024
Student at Georgian College
7-2019 - 11-2019
Internship Trainee at ITC Limited

Education

2018 - 2021
Hotel management from CHANDIGARH UNIVERSITY
Global Business Management from Georgian College

More Information

Social Presence :

Prographics :

Exp : 3 Location : Belleville, Ontario, Canada Job Level : Junior Designation : Technical Support Specialist at Concentrix
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Insights For Selling To Jagatjeet

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jagatjeet is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Jagatjeet

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Jagatjeet move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Jagatjeet take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Jagatjeet

Personality Compatibility


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