Jai Lott

Enthusiast
DISC Type : i

Global VP of Beverage and Innovation at Blank Street

New York City Metropolitan Area, United States

Overview

Jai Lott is the Global VP of Beverage and Innovation at Blank Street, where he was part of the founding team. He leverages nearly two decades of experience, starting in Australian hospitality, to lead product development, operational systems, and customer experience. He is a key figure in scaling the brands beverage program globally.

Originally from Australia, Jai moved to New York in 2015 and is deeply passionate about the coffee industry, describing himself as "innovation obsessed. " He is particularly focused on pushing the creative boundaries of coffee products and is considered a veteran in the specialty coffee space, frequently contributing to industry discussions.

Unique fact: Jai personally designed and operationalized Blank Streets original street carts, transforming them from empty shells into fully functional "cafes on wheels. "

Personality Overview

Consensus Focused

Amiable & Agreeable

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Cold Brew Innovation
He is passionate about developing cold brew as an ingredient, not just a drink, and has created entire menus around it, significantly boosting its sales at Blank Street.
Operational Efficiency
Emphasizes streamlined cafe workflows, using exercises to ensure drinks can be made in under 70 seconds and championing technology like super-automatic machines for consistency.
Customer Experience
Focuses on enhancing the guest experience through innovation, including launching new store concepts like "The Green Room" to test new ideas.

Media Appearances

Jai has no verified media appearances

Work History

3-2021
Global VP of Beverage and Innovation at Blank Street
4-2020 - 3-2021
Head of Product and CX at Blank Street
12-2018 - 3-2020
Senior Director | Strategic Projects at Bluestone Lane
5-2015 - 5-2016
Coffee Training Manager at Bluestone Lane
3-2015 - 1-2019
Coffee Director | Executive at Bluestone Lane

Education

Jai has no verified education history

More Information

Social Presence :

Prographics :

Exp : 18 Location : New York City Metropolitan Area, United States Job Level : Senior Designation : Global VP of Beverage and Innovation at Blank Street
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Insights For Selling To Jai

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Refer to interesting customer testimonials and stress on great customer experience
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jai is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Jai

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Jai move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Jai take some risk or not?

  • They can take some low-probability risks if needed.

You And Jai

Personality Compatibility


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