James Campbell

Energizer
DISC Type : I

Independent at Self-employed

Costa Mesa, California, United States

Overview

James is a collaborative sales and learning professional with experience at Houzz and loanDepot, skilled in the Sandler Sales Methodology. He has a proven ability to boost employee efficiency and significantly increase customer satisfaction. He holds a Bachelor of Arts from San Diego State University.

Outside of his primary career, James is a responsible and reliable individual who engages in pet and house sitting, earning numerous referrals. He is dedicated to continuous self-improvement, actively researching courses and companies to foster his long-term career growth and enhance his professional value.

At Houzz, he developed internal customer support content that decreased call time by an impressive 55%.

Personality Overview

Informal

Believer

Imaginative

They are naturally enthusiastic, so take their promise with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Sales Enablement
He has a background in developing and maintaining comprehensive training programs for sales teams at companies like Houzz and loanDepot.
Sandler Sales Methodology
His professional introduction highlights proven usage of this specific sales methodology to educate and motivate sales professionals.
Improving Efficiency
He has a track record of developing content and programs that decreased call times by 55% and increased new hire efficiency.

Media Appearances

James has no verified media appearances

Work History

6-2023
Independent at Self-employed
9-2018 - 5-2023
Learning and Development Manager at Houzz
1-2020 - 10-2021
Senior Learning and Development Specialist at Houzz
9-2018 - 12-2019
Learning And Development Specialist at Houzz
12-2015 - 6-2018
Learning And Development Specialist at loanDepot

Education

Bachelor of Arts - BA from San Diego State University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Costa Mesa, California, United States Job Level : N/A Designation : Independent at Self-employed
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from James

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can James take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And James

Personality Compatibility


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