James Caulfield in

James Caulfield

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Account Executive at ServiceNow
📍 Greater Sydney Area, Australia

James Caulfield is a Senior Account Executive at ServiceNow, guiding enterprise clients in retail, hospitality, and financial services through their digital transformation. Holding a Bachelor of Business Administration from ICMS, colleagues describe him as highly professional and dedicated. He has a background in both hardware and software sales.

He is certified in "Exercising Leadership: Foundational Principles, " showing an interest in professional development beyond his direct sales role.

James was recognized as "Sales Rookie of the Year" across Australia and New Zealand during his tenure at Fujitsu.

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Experience
9 Years
Current Role
Account Executive
Job Level
Middle
Location
Greater Sydney Area, Australia
Personality Overview

How James shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics James cares about

Enterprise Digital Transformation
His career is focused on leading enterprise customers in sectors like retail, hospitality, and finance through their digital transformation journeys using platforms like ServiceNow.
Customer & Partner Success
Frequently celebrates customer "Go-Live" milestones and successful project deliveries on social media, highlighting the importance of strong partner collaboration.
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Career

Work history

4-2021
Account Executive
ServiceNow
1-2020 - 4-2021
Business Development Executive
ServiceNow
9-2019 - 1-2020
Regional Business Development Manager
Fujitsu Australia Limited
7-2017 - 9-2019
Platform Sales Specialist
Fujitsu Australia Limited
9-2016 - 7-2017
Platform Sales Graduate
Fujitsu Australia Limited
In the press

Media appearances

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Education
1999 - 2006
High School Certificate
Barker College Hornsby
2012 - 2015
Bachelor of Business Administration (B.B.A.)
International College of Management Sydney
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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