James D.

Critic
DISC Type : C

Head of Platform Engineering at Xceptor

Reigate, England, United Kingdom

Overview

James is the Head of Platform Engineering at Xceptor, where he built the platform function from the ground up. He is an expert in cloud-native technology, DevOps, and optimizing engineering flow. He holds a DevOps Engineer Expert certification from Microsoft and studied at the University of Surrey.

He is passionate about the platform engineering community, frequently speaking at tech meetups in London to share his knowledge on the subject. He also takes a keen interest in major industry events like KubeCon, highlighting his dedication to staying current with cloud-native advancements.

His academic background is in Computer-aided Chemistry, and he was described as "by far and away the best computational chemist in his year. "

Personality Overview

Negotiator

Objective Thinker

Precise

They like to take decisions independently and do not seek others' support often.  They prefer to analyze logically and value objective facts over emotions. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Platform Engineering
He leads this function at Xceptor, built the team from scratch, and speaks publicly about building internal developer platforms for SaaS companies.
Cloud-Native Tech
His professional title is "Cloud Native Technology" and he follows industry events like KubeCon closely to stay on top of trends.
Developer Productivity
Focuses on reducing cycle times and increasing productivity for engineering teams through improved platforms and observability.

Media Appearances

James D. - Platform Engineering Lead at Xceptor. Featured in The Org

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Work History

9-2023
Head of Platform Engineering at Xceptor
1-2019 - 9-2023
Technical SaaS/SRE Lead at Xceptor
9-2016 - 1-2019
QA Lead & Senior Technical Consultant at Xceptor
7-2010 - 9-2011
Software Tester at IDBS
10-2007 - 12-2008
Consultant & Software Developer at Arun District Council

Education

2008 - 2012
MChem Computer-aided Chemistry from University of Surrey
2005 - 2008
Computing from Worthing College

More Information

Social Presence :

Prographics :

Exp : 11 Location : Reigate, England, United Kingdom Job Level : Mid-senior Designation : Head of Platform Engineering at Xceptor
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don't give superficial answers, they are easily rattled by them
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from James

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can James take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And James

Personality Compatibility


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