James Fernando Serna

Critic
DISC Type : C

Flight Hours Services Repair MGR at AIRBUS AMERICAS CUSTOMER SERVICES, INC.

Miami-Fort Lauderdale Area, United States

Overview

James has no verified overview

Personality Overview

Critic

Precise

Information Seeker

It is very likely that they will negotiate pricing or other important terms.  They choose to analyze logically and value facts to emotions. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

James has no verified topics they care about

Media Appearances

James has no verified media appearances

Work History

6-2025
Flight Hours Services Repair MGR at AIRBUS AMERICAS CUSTOMER SERVICES, INC.
2-2023 - 6-2025
Logistics & production Manager, Shipping and receiving supervisor. at Aerotar Aviation
2-2023 - 4-2025
Stockroom Manager at Aerotar Aviation
10-2020 - 12-2022
Operations Manager at Aviation International Solutions
10-2016 - 7-2020
Defense Logístic Adviser at COLOMBIAN AIR FORCE

Education

1994 - 1996
Aeronautical Maintenance Technologist from Colombian Air Force NCO academy

More Information

Social Presence :

Prographics :

Exp : 11 Location : Miami-Fort Lauderdale Area, United States Job Level : N/A Designation : Flight Hours Services Repair MGR at AIRBUS AMERICAS CUSTOMER SERVICES, INC.
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Insights For Selling To James Fernando

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don't give superficial answers, they are easily rattled by them
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James Fernando is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from James Fernando

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will James Fernando move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can James Fernando take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And James Fernando

Personality Compatibility


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