James Gowen

Examiner
DISC Type : cs

SVP Global Supply Chain / Chief Sustainability Officer at Verizon

New York City Metropolitan Area, United States

Overview

James Gowen is the Senior Vice President of Global Supply Chain and Chief Sustainability Officer at Verizon, where he has worked for over two decades. He integrates sustainability directly into supply chain operations and has spearheaded multiple billion-dollar green bond issuances to fund renewable energy projects.

He is passionate about mobilizing employees and partners to create a positive environmental impact, coining the phrase "work green, live green" to bridge corporate initiatives and personal habits. He is a board member for the MIT Climate and Sustainability Consortium and GeSI.

James has successfully merged the complementary roles of supply chain management and sustainability, which he believes sit at the heart of one another.

Personality Overview

Unexpressive

Status Quo Seeker

Late Adopter

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They are always well-planned and adopt a systematic approach. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Corporate Sustainability
As CSO, he has led Verizon's commitment to reach net-zero operational emissions by 2035 and frequently speaks on the topic at industry events like COP28.
Green Financing
He has been instrumental in Verizon issuing six separate $1 billion green bonds to fund large-scale renewable energy investments and accelerate the transition to greener grids.
Supply Chain Innovation
He is responsible for over $70 billion in sourcing spend and leads global inventory planning, logistics, and monetization of end-of-life materials for Verizon.

Media Appearances

Investing in a Sustainable Future with James Gowen of Verizon. Featured in Impact Podcast

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Net Zero Trailblazers: A Conversation with Jim Gowen, SVP Global Supply Chain & Chief Sustainability Officer at Verizon. Featured in Salesforce Podcasts

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Verizon CSO James Gowen Talks Supply Chain Sustainability. Featured in Supply Chain Digital

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Work History

2-2021
SVP Global Supply Chain / Chief Sustainability Officer at Verizon
2009 - 2-2021
VP Global Supply Chain Operations / Chief Sustainability Officer at Verizon
9-2014 - 8-2015
VP Strategic Sourcing - Verizon Services Ireland Limited at Verizon
2007 - 2009
VP Global Supply Chain Operations and Fleet Services at Verizon
2004 - 2007
Executive Director - Business Strategy and IT Systems at Verizon

Education

1998 - 1999
Master of Business Administration - MBA from Long Island University
1987 - 1991
Bachelor of Arts - BA from Manhattanville College

More Information

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Exp : 18 Location : New York City Metropolitan Area, United States Job Level : Leadership Designation : SVP Global Supply Chain / Chief Sustainability Officer at Verizon
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from James

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can James take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And James

Personality Compatibility


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