James Hull

Commander
DISC Type : D

Director of Contact Centres at RAC

Manchester, England, United Kingdom

Overview

James has no verified overview

Personality Overview

Decisive

Strong-Willed

Very Quick

They like to move fast and expect the same from others.  They prefer to be the ones controlling the conversation or defining the terms. They are not always relationship oriented.

Topics They Care About

James has no verified topics they care about

Media Appearances

James has no verified media appearances

Work History

2-2026
Director of Contact Centres at RAC
9-2021 - 2-2026
Director Of Sales Operations at RAC
10-2020 - 9-2021
Senior Programme Manager - Global Footprint Programme, Europe at BT
5-2019 - 9-2020
Non Executive Director at Stockport Credit Union Ltd
1-2018 - 9-2020
Senior Manager, Data & Insight (Head of Department) at BT

Education

2015 - 2018
Master of Business Administration (M.B.A.) from Alliance Manchester Business School
2008 - 2011
BA (Honours) from The University of Sheffield

More Information

Social Presence :

Prographics :

Exp : 11 Location : Manchester, England, United Kingdom Job Level : Mid-senior Designation : Director of Contact Centres at RAC
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Be respectful but crisp

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don’t take too much time in sending them information if they ask for any
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from James

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can James take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And James

Personality Compatibility


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