James K.

Energizer
DISC Type : I

Senior Vice President Health Care Businesses IT at CVS Health at CVS Health

United States

Overview

James K. is a versatile executive who retired as Senior Vice President and CIO for CVS Healths Aetna IT organization. He led 5, 000 IT professionals, driving strategy and digital transformation with Cloud and Salesforce for key healthcare business lines. He holds an MBA from the University of Hartford.

He is deeply invested in fostering the next generation of IT leaders, having served as President of the Society for Information Management. This non-profit work focused on advancing IT knowledge, executive networking, and fundraising for college scholarships, demonstrating a commitment to professional development and community.

Unique fact: He was the President of a non-profit professional IT organization focused on fundraising and providing college scholarships.

Personality Overview

Imaginative

Enthusiastic

Believer

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are people oriented, friendly and like creating new connections.

Topics They Care About

Healthcare IT Strategy
As CIO for CVS Health Aetna, he led IT strategies supporting Medicare, Medicaid, and Commercial businesses, managing a massive team and technology portfolio.
Agile Program Delivery
His experience highlights the delivery of end-to-end IT solutions through SAFe Agile delivery programs to support business growth.
IT Leadership Development
Served as President of the Society for Information Management, a non-profit focused on growing IT leaders through networking and scholarships.

Media Appearances

Transforming Healthcare with Technology – CVS Health's James K.. Featured in Apple Podcasts (Technovation with Peter High)

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CVS Health promotes new senior vice president. Featured in Becker's Hospital Review

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Work History

11-2020 - 11-2022
Senior Vice President Health Care Businesses IT at CVS Health at CVS Health
12-2018 - 11-2020
Vice President, Chief Information Officer International Businesses at Aetna, a CVS Health Company
1-2017 - 1-2018
President at Society for Information Management
2015 - 2017
Vice-President at Society for Information Management
10-2013 - 12-2018
Vice President, Commercial Businesses and Enterprise IT at Aetna, a CVS Health Company

Education

MBA from University of Hartford
BS from Eastern Connecticut State University

More Information

Social Presence :

Prographics :

Exp : 20 Location : United States Job Level : N/A Designation : Senior Vice President Health Care Businesses IT at CVS Health at CVS Health
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Talk about their team and how your product will help them do things better and easier
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid cutting into their flow
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from James

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can James take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And James

Personality Compatibility


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