James Middleton in

James Middleton

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Technical Director at Carousel Industries
📍 Jadwin, Missouri, United States

James is a highly experienced System Engineer with deep expertise in the Avaya Aura product line, unified communications, and contact center solutions. After a 13-year tenure at NWN Carousel in senior roles like Technical Director, he recently joined Waterfield Technologies to provide solutions spanning on-premises infrastructure to cloud services.

After being let go from NWN Carousel after 13 years, he immediately started a new chapter at Waterfield Technologies.

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Experience
28 Years
Current Role
Technical Director
Location
Jadwin, Missouri, United States
Personality Overview

How James shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics James cares about

Avaya Aura Suite
Possesses extensive, long-term experience with the entire Avaya Aura product line, from Communication Manager to Session Border Controller, as detailed in his career history.
E911 Technology
Showed interest in modernizing E911 systems by sharing posts about AI-driven language translation for emergency services and participating in related discussions.
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Career

Work history

5-2017 - 8-2024
Technical Director
Carousel Industries
9-2011 - 5-2017
Senior Manager Solution Architecture
Carousel Industries
11-2000 - 8-2011
Technical Lead
XETA Technologies, Inc
9-1998 - 10-2000
Customer Service Engineer
Avaya
3-1996 - 9-1998
Telecommunications Technician
Sallie Mae Loan Servicing
In the press

Media appearances

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Education
Education details unavailable
Excelsior University
Education details unavailable
Parsippany Hills High School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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